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| Do you pick up from and deliver to my door? |
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| Yes. We will pick up your belongings right at your door and upon your return for the new semester, we will deliver your belongings back to you. |
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| Is pick up and delivery available for off-campus locations? |
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| Yes. We do offer pick up and delivery for off-campus locations, however there might be an extra charge for this service. |
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| Do I get to choose the pickup and delivery date and time? |
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| Yes. However there will be an extra charge for pick up or delivery time outside our regular schedule. |
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| Is extended storage available? |
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| Yes. We offer both short-term and long-term storage to meet your needs. |
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| Is access to my belongings available during the summer? |
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| Yes. Access to your belongings during the summer is possible with 5 days notice in advance. |
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| Are my items safe and insured against damage or loss? |
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| All boxes will be sealed using tamper evident tape. We will store your belongings in a secure and climate-controlled facility. However, we strongly recommend our customers to purchase insurance if they are storing valuable possessions. Insurance can be purchased by simply telling our Storage Solution Experts. |
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| What are your Terms and Conditions? |
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| Please refer to Terms and Conditions. |
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| Do you provide packing supplies? |
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| Yes. Simply tell our Storage Solution Experts items that you want to put into storage and they will tell you exactly what packing materials you will need. We charge reasonable prices for packing supplies. |
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| What methods of payment do you accept? |
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| We accept cash, PayPal®, and the following major credit cards: Visa, MasterCard, and American Express. No personal cheques. |
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| What if I bring out more or less than I ordered? |
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| You will only be charged for the number of items you store. There is no minimum or maximum number of items that you can put into storage. |
